Privacy policy

E and Co Wealth Limited, trading as Globe FX, is the controller of personal information collected through this website and our own enquiries. Globe FX is a trading name of E and Co Wealth Limited, registered in England and Wales (company number 15974944). Registered office: Unit A310 Liverpool Business Centre, 25 Goodlass Road, Liverpool, L24 9HJ.

E and Co Wealth Limited, trading as Globe FX, is an Appointed Representative of Global Currency Exchange Network Ltd (trading as GC Partners), which is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 for the provision of payment services (FRN 504346). Payment services are provided by GC Partners.

This notice covers Globe FX: the website, quote and contact forms, call-back bookings, rate alerts, and messages you send us. It does not replace the privacy notice from GC Partners. Once they provide you with a payment account or make a payment, they are the controller for that service.

Depending on what you do on the site, that can include:

• Your name, email address, phone number, and company name if you give one.
• What the payment is for, the currencies, a rough amount, timing, and anything else you tell us in a form, email, call or WhatsApp message.
• The fact that you asked us to contact you, and any optional choices to receive rate news by email or to be messaged on WhatsApp.
• How you arrived: the page you landed on, the referring site, and campaign tags in the link (such as UTM parameters or a Google click ID). We keep those in your browser until you send a form, then store them with the enquiry.
• A technical check that the form was sent by a person. Your IP address is used in memory to limit repeated submissions. It is not saved on your enquiry. When the bot check is switched on, Cloudflare also receives the check and your IP address.

We do not ask for account numbers or payment-card details on this website.

• To deal with your enquiry. When you tick the box on a form, you agree to us contacting you by phone, email or WhatsApp about that request, and to us introducing you to GC Partners if you want a payment account. The lawful basis is your consent.
• To book a call. We use your name and contact details to hold the time you chose and to send a reminder. The lawful basis is your consent.
• Marketing. We send rate news or offers only if you have opted in. You can unsubscribe in any marketing email, or tell us to stop. The lawful basis is your consent.
• To keep the site safe. We use the bot check and rate limits to block abuse. The lawful basis is our legitimate interest in running a working website.
• To understand the site. See Cookies. Analytics that can identify a visit run only if you choose them.

You can withdraw consent at any time. That does not affect use that was lawful before you withdrew it.

We do not sell personal information. We share it with:

• Global Currency Exchange Network Ltd (trading as GC Partners), when you ask us to introduce you or to arrange a payment. They then handle that information for the payment service.
• Our specialists, so someone can actually reply to you.
• Suppliers who process it for us: Supabase (the database), Resend (email), Vercel (hosting and visit counts), and Cloudflare (the bot check, when it is on). Google Analytics receives visit data only if you accept analytics. WhatsApp messages are processed by WhatsApp.
• Authorities, advisers or insurers when the law requires it, or to establish or defend a legal claim.

Some of these suppliers may process information outside the UK. Where they do, the transfer is covered by UK adequacy regulations or by a UK-approved contract, such as the International Data Transfer Agreement.

• Unfinished forms are deleted after 90 days.
• Call-back bookings are deleted 12 months after the booked time.
• A completed enquiry is kept while we are dealing with it and for a reasonable period afterwards, so we can follow up and handle a complaint. It is then deleted unless we have to keep it for a legal reason.
• A marketing opt-in is kept until you withdraw it.

You can ask for a copy of your information, for a correction, for deletion, or for us to restrict or stop certain uses. Where we rely on consent, you can withdraw it. You can also complain to the Information Commissioner's Office.

• Website: https://ico.org.uk/make-a-complaint/
• Phone: 0303 123 1113
• Post: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

To use a right with us, email admin@globefx.co.uk or write to Unit A310 Liverpool Business Centre, 25 Goodlass Road, Liverpool L24 9HJ, United Kingdom. We may need to confirm it is you before we act. If the information is held by GC Partners for a payment account, we will point you to them or pass the request on.

This public site does not set a tracking cookie of its own. Your cookie choice is saved in the browser's local storage, not in a cookie. Campaign tags from the link you arrived on are kept in session storage until you submit a form or close the tab.

• Necessary. The site needs these to remember that choice and to protect forms. Staff sign-in cookies are used only on the private admin site, not on the public pages.
• Analytics. Google Analytics runs only if you choose "Accept analytics". It uses cookies. IP addresses are shortened. Advertising storage stays off.
• Visit counts. Vercel Analytics counts page views so we can see which pages are used. It is not used to advertise to you.

Choose "Necessary only" on the banner to refuse analytics. If you have already chosen, clear this site's data in your browser and the banner will ask again. You can also block cookies in the browser itself.

The site is not aimed at children, and we do not knowingly collect their information.

Questions about this notice go to admin@globefx.co.uk.